Thank you for choosing AMBIANCE SEATING BOUTIQUE LLC’s beanbag. We are committed to providing customers with high-quality products and a positive shopping experience. If you are not satisfied with your purchase, our return and refund policy is as follows:
- Return Terms
Return Period: Within 30 days of receiving the product.
Product Condition: Returned products must be in their original, unused condition, and with the original packaging and tags.
Return Request: Please contact us via email or customer service with your order number and reason for return. - Refund Process
Once we have verified that the returned product meets return criteria, we will process the refund within 5-7 business days.
The refund will be refunded to the original payment method, and you will receive a confirmation email upon completion.
- Shipping Responsibility
Shipment costs will be borne by us if the return is due to product quality issues. Returns for personal reasons are the responsibility of the customer. - Special Circumstances
We do not accept returns on custom products, clearance items, or products with special instructions unless there is a clear problem or defect.
If you require further assistance, please feel free to contact our customer service team.